Our Difference

People

ServiceMaster Restore People

Whether you have experienced water damage, fire damage or any other property damage, ServiceMaster Restore of Western Newfoundland is there to provide prompt emergency restoration services.

Our staff is very pleased to serve all our customers and provide a high level of service to each and every one of them. We understand the how traumatic a major events such as flooding and fire damage can be for our customers. We realize that when we are called it means that someone has suffered damage to their personal property.  While the degree of property damage may vary in severity, its importance to our customers does not. That is why we treat each and every job with the same high level of service.

Our technicians have been working with our company for many years. They each have the following IICRC certifications: OCT, SRT, and WRT. In addition one of our technicians has the ASD certification from IICRC.

We have four painters and plasters working for our company with experience ranging from six years to over thirty years. We also employ three cleaning technicians who have between that have over 15 years of experience with us.

PROCESSES

As a leading provider of disaster restoration services for residential and commercial customers, our proprietary processes and equipment enable us to respond quickly and effectively. Whether you have experienced a flood, fire or severe weather damage to your property, processes for recovery are clearly defined once the property is assessed. You can be assured that a complete and thorough plan of action will be outlined and executed.  Let us restore your property, and your peace of mind.

PRODUCTS

Whether you have experienced a fire, flood or other disaster in your home or business, we provide safe, effective, quality products designed to clean, sanitize and deodorize your property and its contents. 

We strive to be a leader in understanding the environmental, health and safety issues of the products and methods we use by staying abreast of scientific research and trends in new product development.

Over the years, our yellow vans have become a symbol of hope and security for home and business owners who know that our technicians can be trusted to put property and lives back together.


ServiceMaster Restore Van


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Services

TECHNOLOGY

ServiceMaster Restore of Western Newfoundland utilizes the most advanced technologies to continually improve our service and our communication with our customers.

Cutting-edge technology means superior service. When home and business owners experience disaster, anxiety naturally runs high and the safety and restoration of their personal items take on extreme importance. We want customers to feel confident about the safety and security of their personal items. That is why we have raised the bar by providing proprietary technology to automate data collection and communications in the field. These standards are unsurpassed in the industry and include training, service protocols, system integration and claim documentation.

RESTORE 365 – OUR LATEST TECHNOLOGICAL INNOVATION

 

Restore 365, developed with Next Gear Solutions, provides a streamlined system to monitor all jobs real-time, allowing us to focus on what matters most – restoring homes and lives back to normal.

Restore 365 allows ServiceMaster Restore of Western Newfoundland to:

  1. Accept and manage claims in real-time, in a fully mobile environment.
  2. Integrate with estimating and accounting software.
  3. Access data anywhere, anytime in a cloud-based environment, providing greater transparency to insurance partners.
  4. Provide better information to policyholders as a claim proceeds.
  5. Manage capacity and improve response times in major weather and catastrophic events.
  6. With ServiceMaster Restore of Burlington, you'll enjoy a smoother and swifter restoration process reducing cycle time and claim costs. When it's time for Restoration services, Water Mitigation, Content Inventory & Packout, and more...

TELLSERVICEMASTER (CUSTOMER SATISFACTION SURVEY SYSTEM)

 

At ServiceMaster Restore of Western Newfoundland, we are committed to being our very best, so we ask you, our customer, to tell us regularly how we are doing.  Our TellServiceMaster system, powered by Listen 360, uses the latest technology to get your feedback on our performance.  The system is designed so that we can review individual customer feedback as well as our overall performance.